Privacy Policy for Advantage Therapy
Advantage Therapy
Last Updated: 17-03-2026
Advantage Therapy is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website or use our services.
This policy applies to the website:
https://advantagetherapy.com.au
and to services provided by Advantage Therapy.
Information We Collect
Personal Information You Provide
We may collect personal information when you:
Contact us through our website
Submit an enquiry form
Book an appointment
Communicate with us via phone or email
This information may include:
Full name
Email address
Phone number
Address or location information
Information about your child’s therapy needs
Any other information you choose to provide
We only collect information necessary to provide our services or respond to enquiries.
Website Usage Information
When you visit our website, we may automatically collect certain information including:
IP address
Browser type
Device type
Pages visited on our website
Time and date of visits
Website interactions and referral sources
This information helps us understand how visitors use our website so we can improve the experience.
Cookies and Website Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyse website traffic
Understand visitor behaviour
Enhance user experience
You can control or disable cookies through your browser settings.
How We Use Your Information
We may use your personal information to:
Respond to enquiries and appointment requests
Provide occupational therapy or speech therapy services
Improve our website and services
Communicate important information about our services
Comply with legal or regulatory obligations
We do not sell or rent personal information to third parties.
Sharing of Information
We may share personal information with trusted service providers where necessary, such as:
Website hosting providers
IT service providers
Booking or communication platforms
These providers are required to keep your information secure and confidential.
We may also disclose information where required by law.
Data Security
Advantage Therapy takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Security measures include:
Secure website hosting
Restricted access to sensitive data
Industry-standard security practices
Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Meet legal and regulatory obligations
Maintain appropriate records
When information is no longer required, it will be securely deleted or anonymised.
Children’s Privacy
Advantage Therapy provides therapy services for children and young people.
Personal information relating to children is collected with the consent of parents or legal guardians and handled with strict confidentiality.
Third-Party Websites
Our website may contain links to other websites.
Advantage Therapy is not responsible for the privacy practices of those websites.
We recommend reviewing the privacy policies of any external sites you visit.
Your Privacy Rights
Under Australian privacy law, you have the right to:
Request access to your personal information
Request correction of inaccurate or outdated information
Ask questions about how your information is handled
To make a request, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements.
The updated version will always be available on our website.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Advantage Therapy
10/40 Brookhollow Ave
Norwest NSW 2153, Australia
Phone: 1300 412 777
Email: client.care@advantagetherapy.com.au
Website:
https://advantagetherapy.com.au